Privacy Policy for Food Security Millers Ltd
Last updated: 2nd December 2025

1. Introduction

Food Security Millers Ltd (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, store, use, and share information when you visit our website at [https://foodsecuritymillers.com] and use our services.

2. Information We Collect

Depending on how you interact with us, we may collect:

• Personal information: name, email address, phone number — e.g., when you contact us, place an order, or sign up for our newsletter.

• Usage data: IP address, browser type, device information, pages visited, time and date of access — collected automatically when you browse our site (via cookies or similar technologies).

• Other data: any information you voluntarily provide (feedback, messages, forms).

3. How We Use Information

We may use your information to:

• Respond to your inquiries, process orders, and provide customer service.

• Send you updates, newsletters, or marketing communications (only if you give consent).

• Improve our website — analyze how you use it to optimize performance, content, and user experience.

• Comply with legal obligations, prevent fraud, or protect our rights.

4. Data Sharing and Disclosure

We will not share your personal information with third parties except:

• With service providers who help us operate the website (e.g., hosting, email providers) and only to the extent necessary.

• If required by law, regulation, or governmental request.

• With your consent (e.g., in case of partnership, marketing campaigns, or referral services), if you agree.

5. Data Security & Retention

We implement reasonable technical and organizational measures to protect your data against unauthorized access, disclosure, or misuse. We store personal data only as long as necessary to fulfil the purposes described above, or as required by law.

6. Your Rights

Depending on your jurisdiction, you may have rights to:

• Request access to the personal data we hold about you.

• Request correction or deletion of your personal data.

• Withdraw consent to marketing communications.

• Opt out of cookies / tracking (where applicable).

To exercise these rights, contact us at: info@foodsecuritymillers.com or call +254‑104‑506 955.

7. Use of Cookies and Tracking Technologies

We may use cookies or similar technologies to collect usage data, customise content, and improve your experience. You may manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this policy periodically. The “Last updated” date at the top will indicate the revision date. Continued use of our website after changes constitutes your acceptance of the updated policy.

9. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us at:

• Email: info@foodsecuritymillers.com

• Phone: +254‑104‑506 955

• Address: Nanyuki, Kenya